There were 13 that were found and I quarantined them. I took the advice given to start safemode with networking, and turn on rootkit scan.
This will produce one log file on your desktop: mb-check-results.zipĪttach this file to your forum post by clicking on the 'Drag files here to attach, or choose files.' or simply drag the file to the attachment area NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click 'Yes' to the disclaimer NOTE: You need to run the version compatible with your system. Download FRST and save it to your desktop.FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs.
Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.
